Shipping policy

Shipping Policy

Thank you for shopping with Joan of Art! Each item in our shop is lovingly handmade with care and prayer. Please read below for our shipping details and expectations.

📦 Processing Times

Orders are typically processed within 3–5 business days after your order is placed. Custom or made-to-order items may take a bit longer — any extended turnaround times will be noted in the product description.

Once your order has shipped, you’ll receive an email with tracking information so you can follow your package's journey.

🚚 Shipping Rates & Delivery

Shipping charges are automatically calculated at checkout based on your order and delivery location. All orders ship from [Your City, State] via trusted carriers like USPS or UPS.

Estimated Delivery Times (U.S. Orders):

• Standard Shipping: 3–7 business days

• Expedited options may be available at checkout

At this time, we only ship within the United States. If you’re outside the U.S. and interested in our products, feel free to contact us!

🛍️ Local Pickup

We offer free local pickup for customers near Bismarck, ND. Select the "Local Pickup" option at checkout. Once your order is ready, we’ll email you to arrange a pickup time.

❗ Delays or Issues

We are not responsible for shipping delays once the package is in the hands of the carrier. If your item is lost or arrives damaged, please contact us at joanofartbismarck@gmail.com within 7 days so we can help resolve the issue.

💌 Questions?

If you have any questions about your order, shipping times, or need help tracking your package, feel free to reach out at joanofartbismarck@gmail.com.